Data Recovery For Damaged CDs, DVDs & Deleted Digital Files
Optical media - such as the compact disk (CD) - are storage media that hold content in digital form and that are written and read by a laser. These media include all the various CD and DVD variations, as well as optical jukeboxes and autochangers. At
Data Recovery Canada our engineers are specially trained to handle optical failure and we have the innovative tools to ensure that your data is recovered and operational quickly.
Common Physical CD, DVD & Optical Data Recovery Damage:
There are a number of problems that can occur relating to optical media. Once we receive your media at one of our quality controlled laboratories, our engineers will go through a thorough diagnosis of your media problem free of charge. You will then have the opportunity to decide if you would like to go ahead with the full recovery once you have been infomred of the problem(s) associated with your media. Among the ptential problems that may occur with optical media include:
- Surface damage such as scratching, chipped surface area, cracked cd, and other physical damage
- Accidental file deletions
- Data has been accidentally overwritten
- Optical device failure - laser or auto loader problem
- Configuration problems relating to your optical media device
What You Should Do If You Have Deleted or Damaged Files From A CD, DVD, Or Optical Media Device
The first thing you should do is
Contact Us. Before trying any recovery attempts on your own and risking further damage to the media, call one of our representatives to discuss your situation. Your representative will explain your options and the best course of action.
If you require data recovery services, you will be able to send us in your media and receive a full diagnostic evaluation free of charge. We will examine the problem and provide you with a firm quote and diagnosis of your media. You can then decide whether or not you would like to proceed with the data recovery.
At Data Recovery South we understand the importance of your data and we assure fast, confidential, and secure data recovery service. You will also be kept up to date regularly regarding the progress of your recovery.
Learn More About Data Recovery Services We Offer:
Starting The Data Recovery Process
Step 1: Tell Us About Your Problem
The first step in the data recovery process is to fill out our short
online data recovery assessment. This will help give us a good overview of your data loss situation and will allow our team to better assess your overall data recovery needs. The online form is non-intrusive and only takes a couple of minutes to fill out. Once completed, you will be provided with a project ID so that you and your client care professional remain on the same page throughout the data recovery process.
Step 2: Speak With Your Client Care Professional
After filling out our short assessment form you will be given a project ID along with the name of the client care professional who will be helping you with your recovery. This person will help answer any questions that you have regarding the process of data recovery and will ensure that all of your concerns are taken care of. We are here to help ensure that you get all of your data back in a fast, secure, and confidential manner. Your client care professional will be there step by step to ensure that your recovery runs smoothly and that you are back in business in as little as 48 hours.
Step 3: Get A Free Data Recovery Service Evaluation and Quote
Once you have your project ID and all of your questions have been answered by your client care professional, you will then package up your media and send it in to one of our North American labs for a free clean room evaluation. Our engineers will dig deep into your data loss situation to determine the *exact* problem with your media. Once we have determined the problem we will provide you with a written quote for the total cost of recovery, along with an estimated timeline for the project to be completed. At this stage you will let us know whether or not to proceed with the full recovery of your data.
For addiotnal information on our data recovery process and timelines please take a minute to consult our complete data recovery process.
To speak with a client care professional please fill out our online assessment form to receive your project ID number and call us at 1.888.481.9501. We will be happy to answer any questions that you may have.
