Getting Started Guide: How To Begin Your Data Recovery Assesment
Welcome to Data Recovery Canada. We understand your immediate for data recovery and our expert staff are standing by to assist you through the data recovery process.
Please follow the quick and easy steps below to begin the data recovery process
Step 1: Tell Us About Your Problem
The first step in the data recovery process is to fill out our short
online data recovery assessment. This will help give us a good overview of your data loss situation and will allow our team to better assess your overall data recovery needs. The online form is non-intrusive and only takes a couple of minutes to fill out. Once completed, you will be provided with a project ID so that you and your client care professional remain on the same page throughout the data recovery process.
Step 2: Speak With Your Client Care Professional
After filling out our short assessment form you will be given a project ID along with the name of the client care professional who will be helping you with your recovery. This person will help answer any questions that you have regarding the process of data recovery and will ensure that all of your concerns are taken care of. We are here to help ensure that you get all of your data back in a fast, secure, and confidential manner. Your client care professional will be there step by step to ensure that your recovery runs smoothly and that you are back in business in as little as 48 hours.
Step 3: Get A Free Data Recovery Service Evaluation and Quote
Once you have your project ID and all of your questions have been answered by your client care professional, you will then package up your media and send it in to one of our North American labs for a free clean room evaluation. Our engineers will dig deep into your data loss situation to determine the *exact* problem with your media. Once we have determined the problem we will provide you with a written quote for the total cost of recovery, along with an estimated timeline for the project to be completed. At this stage you will let us know whether or not to proceed with the full recovery of your data.
For addiotnal information on our data recovery process and timelines please take a minute to consult our complete data recovery process.
To speak with a client care professional please fill out our online assessment form to receive your project ID number and call us at 1.888.481.9501. We will be happy to answer any questions that you may have.
